Frequently Asked Questions
Everything you need to know about shopping with Aureus Boutique.
What is the typical shipping timeline for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our online portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. We provide specific measurements for every garment to ensure you find the perfect fit the first time.
Are your materials sustainably sourced?
At Aureus Boutique, we prioritize ethical craftsmanship. We work exclusively with certified suppliers who utilize organic cotton, recycled polyester, and cruelty-free silk alternatives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my luxury garments?
To maintain the longevity of your pieces, we recommend following the care label instructions. Most of our delicate items prefer professional dry cleaning or a gentle cold hand wash.